DHL has been appointed by Hilti Ireland in a new UK&I contract until May 2025, which builds on the existing relationship in other markets around the world. The new contract will see DHL provide full-service logistics by co-ordinating two of its business arms, DHL Supply Chain and DHL Express, to provide warehouse and transport services respectively.
DHL will deliver customised solutions to Hilti, with the two business units able to communicate and work together seamlessly. Operating out of Dublin Airport Business Park, Hilti will benefit from strong air and road links. To support Hilti’s business growth, DHL will use its expertise and experience in the sector to drive warehouse efficiency in line with newly developed, ambitious KPIs targeting improved customer experience and reduced lead times.
Ahead of the contract commencing, DHL’s staff underwent additional health and safety training to equip and qualify them to handle dangerous goods within Hilti’s portfolio.
Commenting on the appointment, Damien Schmutz, General Manager, Hilti Ireland said: “It has been a very busy period in the lead up to launching our partnership with DHL and we would like to thank both teams for their hard work and commitment. The complete DHL offering, from warehousing to transport, will support us in delivering an efficient and reliable service to our customers, meeting our business needs and coping effectively with changes in demand.”
Gavin Murdoch, MD Network Transport Solutions, DHL Supply Chain UK&I added: “We are very proud of our colleagues for going above and beyond to deliver a high-quality warehousing solution for Hilti in a limited timeframe. Hilti is a valued strategic global partner, and we are delighted to be supporting their Ireland operation.”
Brian Murray, Commercial & Same Day Director, DHL Express concluded: The Hilti partnership brings together all the advantages of working with the DHL Group. The DHL Express division will provide exceptional market-leading Express delivery service, reinforced by the industry’s largest local service support team. Additionally, Hilti gains access to innovative transport solutions from DHL’s Same Day Services for specialized deliveries beyond the Express option. We look forward to working closely with Hilti and our sister company DHL Supply Chain on this new partnership.