Global commercial vehicle spare parts supplier, Diesel Technic, has strengthened its support for customers in Ireland with the introduction of a new 24-hour delivery service from its UK operation.
The enhanced service provides distributors and workshops with faster access to replacement parts originating from Germany, reducing previous delivery times from 48–72 hours to just 24 hours.
Available on orders placed through the Diesel Technic Partner Portal, email or phone, by 2.15pm for next working day delivery, the service supports routine stock replenishment, urgent repairs and Vehicle Off Road (VOR) requirements, helping minimise vehicle downtime.
Delivered in partnership with Primeline, an independent supply chain and logistics solutions provider, the service is available to all Republic of Ireland accounts currently supplied by Diesel Technic UK. The enhanced delivery capability enables customers to respond more quickly to demand while improving parts availability across the Irish commercial vehicle aftermarket.
The investment forms part of Diesel Technic’s ongoing commitment to strengthening customer support across the UK and Ireland through continuous improvements in product availability and associated delivery services. Alongside its extensive DT Spare Parts product range, now spanning more than 50,000 products, the company has recently introduced the DT Spare Parts App, providing distributors and workshops with convenient access to the complete product catalogue, fast product identification through barcode scanning, technical support and practical support tools. Together with the new 24-hour delivery service, these developments further enhance Diesel Technic’s ability to help customers keep commercial vehicles operating efficiently.
Mark Todd, General Manager at Diesel Technic UK & Ireland, said: “For our customers in the Republic of Ireland, speed of supply is critical. Whether it’s replenishing stock or responding to an urgent VOR requirement, having the right part available quickly can make the difference between a vehicle returning to service or remaining off the road.
Reducing delivery times to just 24 hours, with next working day delivery on orders placed before 2.15pm, is a significant improvement for our customers. Working with Primeline allows us to provide customers with a faster, fully integrated logistics solution that improves responsiveness, strengthens parts availability and ultimately helps keep commercial fleets moving with minimal disruption.”