| Coveted awards once again presented in 33 countries this year
Ireland Winners: Mulvey Technology Ltd Schmitz Cargobull promises its customers a high standard of service for maximum vehicle availability. To deliver on this promise, the company works with authorised service partners across Europe. The businesses named “Service Partners of the Year” go the extra mile to deliver reliable and successful breakdown assistance, offer the best workshop quality and in-depth customer support. For Schmitz Cargobull, this also includes optimum cooperation when dealing with Full Service contracts and warranty cases. A further requirement for the coveted award is a high availability of spare parts to ensure that customers and their trailers can get back on the road again quickly. “We strive to offer customers using our trailers the highest uptime on the market. Our broad service network in Europe is being continuously expanded so that we can be present in regions that do not yet have optimum coverage,” explains Britta Sprey, Managing Director of Aftersales at the Schmitz Cargobull subsidiary Cargobull Parts & Services GmbH. At present, there are around 1,400 authorised Schmitz Cargobull service partners across Europe to provide services for trailers, tyres, cooling units and telematics systems as well as high spare parts availability. Thanks to ongoing training courses both in person and online, service partners receive regular training and specialise in Schmitz Cargobull products and services. For training, service partners can use the CargobullCampus learning platform, which they can easily reach with just one click on the Cargobull PartnerConnect platform. Schmitz Cargobull congratulates the winners and thanks them for their brilliant cooperation! This year’s winners are: |