Revenue confirms Customs RoRo Service


Following the end of the transition period for the withdrawal of the United Kingdom (UK) from the European Union (EU), the UK is now a third country for trade purposes on the shared IT services provided by the EU Commission, and Customs declarations can be submitted to Revenue in respect of trade with the UK. Additionally, a valid Pre-Boarding Notification (PBN) will be required for all goods being carried by commercial vehicles to and from Great Britain by ferry.

Revenue has confirmed that its Customs Roll on-Roll off (RoRo) Service is now available, and a transport company, haulier, importer, exporter or customs agent can create a PBN for a ferry journey.

Accessed via, the Customs RoRo Service is designed to optimise the efficient movement and, where necessary, control of goods and vehicles when moved by ferry between Ireland and Great Britain.

The Customs RoRo Service enables transport companies and truck drivers to do the following:

  • Pre-Boarding Notification (PBN): create and complete a PBN before the goods start their journey and in advance of moving to the departure port
  • PBN Status: check the status of the PBN – a status of ‘good to proceed to check-in’ is required before moving to the departure port
  • Customs Channel Look-up: check, prior to disembarking a ferry in Ireland, if a vehicle can ‘Exit the Port’ or is required to ‘Call to Customs’


  • Customs Check-In: a self-check-in facility where a vehicle is required to ‘Call to Customs’ and the driver has parked up at the relevant Customs terminal.

Further information and guidance on the Customs RoRo Service can be found here.

Revenue has also provided key information and guidance for transport companies and truck drivers to assist them in using the new service, including:

  • A guidance video on how to create a PBN
  • Information leaflets for drivers including a step by step guide on using RoRo Service involving Great Britain
  • Physical copies of the leaflet are currently being distributed to drivers using both Dublin Port and Rosslare Europort
  • The leaflets are available online in 11 languages (Irish, English, Dutch, Estonian, French, Hungarian, Latvian, Lithuanian, Polish, Romanian and Russian).