Launched following several months of consultation working alongside major parcel courier firms, retailers and other long-term and recent Tiger Trailers customers, the manufacturer’s new Tiger Parts online store is set to deliver multi-faceted benefits to articulated trailer operators, with next day delivery as standard on stocked items.
Tiger Trailers’ spare and replacement parts team has, since the firm’s founding eight years ago, ably served both the OEM’s own customer base along with the wider market for articulated HGV semi-trailer components, stocking or procuring typical standard parts, and sourcing or manufacturing bespoke components on request, to meet fleets’ exacting requirements.
With investment in a wide range of IT infrastructure, hardware, software and other systems having underpinned key aspects of Tiger Trailers’ rapid growth since the company’s inception, expansion of the HGV trailer and rigid bodywork builder’s parts business with the introduction of a scalable ecommerce platform presented a logical next step. This led to the creation of Tiger Parts as an official sub-brand, developed by Parts Manager Phil Morse, Sales Executive Anna Cartwright and others from #TeamTiger.
Fleet assets being taken off the road (OTR) due to sustained damage or requiring replacement components can prove costly to today’s 24/7 operators, who often understandably require HGV trailer parts on a next day delivery basis, with the reassurance that the products are of high quality and supplied by a reputable, reliable source.
Tiger Parts’ online ecommerce store has been designed and developed with ease of use, simplicity and efficiency in mind, presenting the ability for articulated HGV trailer operators of all sizes, from small firms with a single vehicle through to fleets with thousands, to easily find and pay for the replacement parts they need.
From axles, corner caps and curtain tensioners, to trailer lights, transformers and under-run bumper bars, Tiger Parts’ comprehensive range of spare and replacement parts is suitable for box van, curtainsider, double deck, refrigerated (temperature-controlled) and flatbed articulated HGV semi trailers, manufactured by Tiger as the OEM or made by other similar coachbuilders in the industry.
Next day delivery is standard for in-stock spare trailer parts, providing fleet managers with reassurance that vehicle downtime will be minimised, and Tiger Parts’ new ecommerce platform keeps customers informed through email notifications on dispatch and delivery. An account creation facility is also offered, enabling customers to view their purchases and place repeat orders seamlessly. The system is fully integrated with Tiger Trailers’ own in-house intranet, purchasing and supply chain technologies, meaning high levels of accuracy and real-time information for Tiger Parts users.
Saying ‘yes’ to receiving Tiger Parts’ marketing emails connects customers with special prices and parts discounts that the team intends to offer from time to time, which will also be promoted on Tiger Trailers’ social media channels. Tiger Parts – keeping your fleet moving.